Privacy Policy

Last updated: 24 July, 2023

At Well-Link Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose the information we obtain through your use of our website. By accessing and using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WELL-LINK TECH PTE. LTD., 6 SHENTON WAY #37-03 OUE DOWNTOWN SINGAPORE (068809).

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Singapore

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is information, whether true or not, about any person who can be identified from that information, or from that information and other information that an organisation has or is likely to possess.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Well-Link, accessible fromhttps://www.well-linktech.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, which serves the purpose of establishing communication and validating Your identity. Such Personal Data empowers Us to verify and authenticate Your identity, effectively resolve any login complexities, and gain a deeper comprehension of Your needs. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Company Name

Business Type

Job Title

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data

Usage Data is collected automatically when using the Service. To optimize the experience of using Our Service and to understand how You access and use Our Platform, We collect Your usage data records. We and Our partners may use this data for graphical analysis, as well as to inform You about updated or upgraded services and features, to provide customer support, to inform You about new operational events, promotions, etc.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

How do we use Cookies and related technologies

• By using Cookies, we provide users with a secure and personalized service experience. We and third-party partners will use Cookies, log files, web beacons, programming scripts, tags and other tracking technologies (above contracted) on your computer or mobile device. (referred to as "Cookies"). We and our third-party partners may collect your information through Cookies to remember your identity, or save your preferences or other information you previously provided to us to analyze how you use our services.

• The collection and use of your information by third-party partners through Cookies is not governed by this policy, but by their own information protection statement, and we are not responsible for third-party Cookies or similar technologies.

• If your browser or browser add-on services allow, you can modify the acceptance of Cookies or reject our Cookies. However, if you do this, we may not be able to provide you with the best demo service experience, and some functions may not work properly.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

For research and development purposes: To conduct research, analysis, and development activities (including but not limited to data analytics, surveys and/or profiling) to improve the Services.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For compliance with legal and regulatory requirements: To respond to requests for information from public and governmental/regulatory authorities, statutory boards, related companies and for audit, compliance, investigation and inspection purposes, whether within or outside Singapore.

To comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority, whether within or outside Singapore.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, evaluating and improving our Service, products, services, marketing and your experience. To achieve any other incidental business purposes related to or in connection with the above.

We will only share your personal information under the following circumstances:

Obtaining Your consent: Where We have obtained Your explicit authorization or consent in advance;

In compliance with law or as necessary to fulfill statutory obligations: We may share Your Personal Data in accordance with applicable laws and regulations, litigation, dispute resolution, or as permitted or required by administrative and judicial authorities, and other legal obligations;

Protecting the interests or property: To the extent required or permitted by law, it is necessary to protect the interests, property, or safety of the company, its users, or the general public from damage;

Sharing with other parties: Currently, We do not share Your Personal Data with third parties. However, in order to be associated with Our other products or services, to provide You with better services, or to protect the personal and property safety of affiliated companies, other users, or the public, if Your information needs to be shared within the company's affiliated companies or with Our partners, We will share Your Personal Data in accordance with the applicable laws.

We will only disclose Your Personal Data in the following circumstances:

Business transactions: If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Policy.

Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements: The Company may disclose Your Personal Data in a good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect the Company against legal liability

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Policy, and will cease to retain Your Personal Data when retention is no longer necessary for legal or business purposes. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

You understand and agree that the Company has the right to conduct technical analysis on the entire user database on the premise of not disclosing the Personal Data. Only the Personal Data that has been analyzed and sorted to achieve anonymization can be used commercially.

Transfer of Your Personal Data

Your information, including Personal Data, is Processed at the Company's operating offices and locations in Singapore. In principle, the Personal Data We collect and generate in Singapore will be stored in Singapore, although We may also transfer Your Personal Data out of Singapore in accordance with the requirements prescribed under the PDPA. After obtaining Your authorization and consent and after We perform Our obligations under the law, Your Personal Data may be transferred to, or be accessed from, the overseas jurisdictions of the country/region where You use the product or service.  We will ensure that We provide a standard of protection to the Personal Data so transferred that is comparable to the protection under the PDPA.

Your consent to this Policy followed by Your provision of Your information represents Your agreement to such transfer.

The Company will comply with conditions under Applicable Data Protection Laws (including the PDPA and all regulations thereunder including the PDPR) to take appropriate steps to ensure that the overseas recipient is bound by legally enforceable obligations or specified certifications. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other Personal Data.

Update, amend or Delete Your Personal Data

You have the right to update or amend, or request that We assist in updating or revising, the Personal Data that We have collected about You.

Our Service may give You the ability to update, amend, or delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section that allows You to manage Your Personal Data. You may also contact Us to request access to or correction of any Personal Data that You have provided to Us.

You also have the right to withdraw Your consent for us to collect, use, Process and/or disclose Your Personal Data. While We respect Your decision to withdraw Your consent, please note that depending on the nature and scope of Your request, We may not be in a position to continue the provision of Services to You or allow You to continue using Our Services if You withdraw Your consent.

Please note, however, that We may retain Your information when We have a legal obligation or lawful basis to do so.

Security of Your Personal Data

The security of Your Personal Data is important to Us, We will take all reasonably practicable measures to protect Your Personal Data and prevent data from unauthorized access, public disclosure, use, modification, damage or loss. However please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Data Protection Officer

According to the relevant provisions of the PDPA, We have appointed a Singaporean Data Protection Officer. If You believe Your Personal Data has been used in a way that is not consistent with the Policy or Your choices, or if You have further questions, comments or suggestions related to this Policy, please contact the Singaporean Data Protection Officer by filling out an inquiry form.

Written inquiries to the Singaporean Data Protection Officer may be addressed to: dpo@well-linktech.com

Third Party Personal Data

By uploading any Personal Data belonging to any third parties (“Third Party Personal Data”) to the Website or otherwise providing any Third Party Personal Data to Us, You undertake and warrant that:

(a) You have the authority to provide such Third Party Personal Data to Us;

(b) the Third Party Personal Data provided is accurate, complete and true;

(c) You have informed the individual about the purposes for which such Third Party Personal Data is collected, used, disclosed and/or Processed (including by Us); and

(d) the individual has consented to the collection, use and disclosure of such Third Party Personal Data for such purposes.

Children's Privacy

Our Service is not directed at children under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We may take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for Processing Your information and Your country requires consent from Your parent or legal guardian, We may require Your parent's or legal guardian’s consent before We collect and use that information.

Links to Other Websites

This Policy is applicable only to Our Service and does not apply to products or services offered by third parties through Our Website.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Policy from time to time, and such revisions shall constitute a part of this Policy. We will not substantially reduce Your rights under this Policy without Your express consent.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Policy.

You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: contact@well-linktech.com

By visiting this page on our website:https://www.well-linktech.com